Canon Warranty & Exchange Policy – Shopping Jin

At Shopping Jin, we are committed to providing our customers with high-quality Canon products along with a reliable warranty and exchange policy. Please review the following terms and conditions regarding the warranty and exchange of Canon products purchased through our platform.

Warranty Coverage

  • Canon products purchased from Shopping Jin are covered under an official two-month repair warranty from the date of purchase.
  • This warranty applies only to manufacturing defects and does not cover damages caused by misuse, accidental damage, or unauthorized repairs.
  • To claim the warranty, customers must present a valid purchase receipt or order confirmation.

Exchange Policy

  • Customers can request an exchange for Canon products within 7 days of purchase in case of a valid reason.
  • The product must be in unused and original condition with all accessories, packaging, and proof of purchase.
  • Exchanges will not be entertained for products that show signs of wear, damage, or improper handling.

Refund Policy

  • No refunds are applicable on discounted or promotional items.
  • Refund requests for non-discounted items will be processed only in exceptional cases where the product is defective beyond repair and an exchange is not possible.

Claim Process

  • Customers must contact Shopping Jin’s customer support to initiate a warranty claim.
  • Our team will review the request and forward the application to the Canon official service center for further processing.
  • Once the service center reviews the claim, customers will be informed about the repair or exchange process.
  • Warranty repairs may take time depending on the nature of the defect and the availability of replacement parts.
  • Claims without a valid purchase receipt will not be processed.
  • For further assistance, customers can reach out to Canon’s official support at info@canonpk.com.

Customer Support

For any inquiries, complaints, or assistance regarding your Canon product, feel free to contact our customer service team at help@shoppingjin.pk. We strive to provide a seamless shopping experience and prompt resolution to your concerns.