Dawlance Warranty Claim Guide – Coverage & Support

At Shopping Jin, we bring you only the most reliable and high-quality appliances from trusted brands. As an authorized seller of Dawlance products, we are pleased to provide official warranty coverage for your purchases, ensuring peace of mind and long-term performance.

Dawlance Grand Warranty Coverage

Dawlance, a leading home appliance brand in Pakistan and a subsidiary of Arçelik, offers an extensive ‘Grand Warranty’ program. This warranty reflects their commitment to quality and durability, providing extended protection for a wide range of products.

Warranty Coverage Table

Product Category Warranty Coverage Technology Type Warranty Period
Refrigerators Compressor Warranty Inverter & Non-Inverter 12 Years
Freezers Compressor Warranty Inverter & Non-Inverter 12 Years
Other Appliances Standard Manufacturer Warranty Based on Product Model Varies by Model

Warranty Inclusions

Dawlance’s warranty covers a variety of issues that may arise due to manufacturing defects or component failures within the warranty period. The coverage includes:

  • Compressor Warranty – 12 years of protection for refrigerators and freezers
  • Manufacturer Defects – Covers defects in materials or workmanship under normal usage conditions.
  • Functional Failures – If the appliance stops working due to an internal defect.
  • Repair or Replacement – Depending on the issue, Dawlance may offer repair services or replace defective parts.

Warranty Exclusions

The Dawlance warranty does not cover damages or failures due to the following reasons:

  • Physical Damage – Accidental drops, mishandling, or improper transportation.
  • Electrical Surges – Power fluctuations or improper voltage supply.
  • Unauthorized Repairs – Repairs carried out by unauthorized technicians.
  • Misuse or Negligence – Failure to follow user manuals or improper maintenance.
  • Consumable Parts – Filters, batteries, bulbs, or other accessories not covered under warranty.
  • Commercial Use – Products used in commercial environments instead of residential settings.

How to Claim Dawlance Warranty?

If you have purchased a Dawlance appliance from Shopping Jin and need to claim a warranty, follow these steps to ensure a smooth process:

  1. Keep Your Purchase Invoice – Your invoice from Shopping Jin serves as proof of purchase and is essential for claiming the warranty.
  2. Contact Shopping Jin Support – Reach out to our customer service team to initiate your warranty claim.
  3. Inspection & Evaluation – Our team will assess the issue and guide you through the next steps.
  4. Processing with Dawlance – If the issue falls under Dawlance’s official warranty, we will coordinate with the brand to facilitate repairs or replacements.
  5. Repair or Replacement – Based on the evaluation, the faulty part will be repaired or replaced as per Dawlance’s warranty policy.
  6. Swift Resolution – We ensure your claim is processed quickly for a hassle-free experience.

At Shopping Jin, we prioritize customer satisfaction and handle warranty claims on your behalf to make the process convenient and stress-free!

Need Further Assistance?

Shopping Jin is always here to assist you. If you need further guidance regarding your Dawlance warranty, feel free to contact us, and we’ll be happy to help!

Stay confident with your Dawlance purchase, knowing that your appliance is backed by a comprehensive warranty for years of reliable performance!

WhatsApp:+923110412804
Email: help@shoppingjin.pk
Address: 2nd Floor, Saleem Arcade, Abid Market, Temple Rd, Lahore