AC Brands
Haier Warranty & Claim Process – Shopping Jin Official Assistance
At Shopping Jin, we prioritize customer satisfaction and ensure that all Haier products come with official warranty support. Below, you’ll find the warranty details for various Haier appliances purchased from Shopping Jin.
Haier Product Warranty Coverage
| No | Product | Standard Warranty | Extended Warranty (Compressor/Motor/Panel) | Electronics Board |
|---|---|---|---|---|
| 1 | Refrigerator | 1 Year | 10 Years (Compressor) | 3 Years |
| 2 | Air Conditioner | 1 Year | 10 Years (Compressor) | 4 Years |
| 3 | Deep Freezer | 1 Year | 10 Years (Compressor) | – |
| 4 | Deep Freezer (Inverter) | 1 Year | 10 Years (Compressor) | – |
| 5 | Fully Auto Washing Machine | 1 Year | 10 Years (Motor) | 3 Years |
| 6 | Semi Auto Washing Machine | 1 Year | 10 Years (Motor) | – |
| 7 | LED TV | 2 Years | 2 Years (PCB & Panel) | – |
| 8 | Microwave Oven | 1 Year | 1 Year (Magnetron) | – |
Warranty Terms & Conditions
- Shopping Jin Warranty Assistance: All Haier products purchased from Shopping Jin are covered under the official Haier warranty, and we assist our customers in hassle-free claim processing.
- Free Gas Charging: Refrigerators, Deep Freezers, and Air Conditioners are eligible for free gas charging within the first year. Post this period, the service will be chargeable.
- Service & Repairs: Haier provides repair and replacement services under the warranty, provided the issue falls under the coverage terms.
- Customer Responsibility: Small appliances like juicers, blenders, irons, toasters, sandwich makers, and vacuum cleaners should be taken to the service center for repairs.
- Free Service Visit: A complimentary service engineer visit is applicable within the first year for all Haier products.
- Parts Repair & Replacement: Free repair or replacement of defective parts is provided within the first year.
How to Claim Your Warranty
Option 1: Warranty Claim via Shopping Jin
At Shopping Jin, we ensure a smooth warranty claim process for our customers. If you face any issues with your Haier product, follow these steps:
- Contact Shopping Jin Support:
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- WhatsApp: +923110412804
- Address: 2nd Floor, Saleem Arcade, Abid Market, Temple Rd, Lahore
- Email: help@shoppingjin.pk
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- Issue Examination:
- Our team will assess the issue and determine if it falls under warranty coverage.
- If eligible, we will forward your claim to Haier’s official service center on your behalf.
- Claim Processing:
- Once the claim is forwarded, Haier’s team will handle the repair or replacement as per their policies.
- We will keep you updated on the status of your claim.
Option 2: Direct Claim with Haier
If you prefer to contact Haier directly, you can do so via the following channels:
- Call Haier Pakistan: UAN # 042-111-142-437
- Email: service@haier.com.pk
- WhatsApp Support: +92-314-4442427
Warranty Limitations
The warranty does not cover the following scenarios:
- Physical Damage: Issues caused by accidental drops, external force, or environmental factors.
- Unauthorized Repairs: Any modification or repair performed by an unauthorized service provider.
- Electrical Issues: Malfunctions due to voltage fluctuations, load shedding, or inadequate power supply.
- Misuse or Negligence: Damage due to improper use, failure to follow the user manual, or lack of maintenance.
- Data Loss & Storage Issues: Haier is not responsible for loss of food in refrigerators or data in electronic products.
Why Choose Shopping Jin for Your Haier Products?
- Hassle-Free Warranty Assistance: We take care of the warranty process for you.
- Authentic Products: 100% original Haier appliances with official warranty.
- Excellent Customer Support: Our team is here to help with any concerns or claims.
- Convenient Shopping Experience: Easy ordering, secure payment options, and fast delivery.
For further assistance, feel free to reach out to Shopping Jin’s support team. We are committed to providing a seamless after-sales experience for our valued customers!
