Moulinex Warranty Guide – Coverage, Claims & Support

At Shopping Jin, we understand the importance of quality and durability when investing in home appliances. That’s why we partner with trusted brands like Moulinex to ensure you receive reliable products backed by a strong warranty. Whether you own a Moulinex blender, food processor, or any other kitchen essential, you can rest assured knowing your purchase is protected. Below, you’ll find all the essential details regarding Moulinex’s warranty policy, coverage, and how to claim your warranty hassle-free.

Moulinex Warranty Coverage

Moulinex offers a 2-year guarantee on its entire product range. This warranty applies only to domestic and private use. For commercial use, the warranty is limited to 1 year.

Warranty Conditions

The Moulinex warranty covers manufacturing defects and product malfunctions under normal usage conditions. To ensure clarity, please refer to the warranty conditions applicable to specific product categories.

General Warranty Terms

  • The warranty covers repair or replacement of defective parts due to manufacturing faults.
  • The warranty is valid only when the product is used under normal household conditions.
  • Any service performed under the warranty must be carried out by an authorized Moulinex service center.
  • The warranty period starts from the date of purchase, as indicated on the original purchase invoice.

How to Claim Warranty

If you experience any issues with your Moulinex product, follow these steps to claim your warranty:

  1. Contact Customer Support: Reach out to our Shopping Jin customer support team with details of your product issue. You will need to provide:
    • Product model and serial number
    • Purchase invoice or receipt
    • A description of the issue
  2. Issue Examination: Our team will examine the issue thoroughly and verify whether it falls under the warranty coverage.
  3. Forwarding the Claim: Once the issue is validated, we will forward your warranty application to Moulinex’s official service center on your behalf to speed up the process.
  4. Repair or Replacement: Depending on the nature of the defect, Moulinex may repair the product or provide a replacement as per their warranty policy.

Warranty Inclusions & Exclusions

Inclusions

  • Manufacturing defects in materials or workmanship
  • Electrical or mechanical failures under normal use
  • Replacement of defective parts

Exclusions

  • Normal wear and tear (e.g., blades, filters, seals, etc.)
  • Damage caused by misuse, accidents, or improper handling
  • Repairs done by unauthorized service centers
  • Use of the product for commercial purposes beyond the 1-year commercial warranty
  • Any modifications or unauthorized alterations to the product

Need Assistance?

For any queries related to your Moulinex product warranty or service claims, feel free to contact Shopping Jin’s customer support. We are here to help make your warranty process smooth and hassle-free.

WhatsApp: +923110412804
Email: help@shoppingjin.pk
Address: 2nd Floor, Saleem Arcade, Abid Market, Temple Rd, Lahore

Disclaimer: The warranty terms and conditions may vary depending on your region. Please refer to the official Moulinex website or contact customer service for specific details regarding your product.