AC Brands
Philips Warranty – Fast & Reliable Claim Assistance
At Shopping Jin, we strive to provide our customers with the best after-sales support for all Philips products. Every Philips personal care and home appliance product purchased from our platform comes with an official manufacturer’s warranty, ensuring reliability and performance.
Philips Warranty Period
The warranty period for various Philips product categories is as follows:
Personal Care Products
| Product Category | Warranty Period |
|---|---|
| Men’s Shaving & Grooming | 24 months |
| Women’s Beauty Devices | 24 months |
| Sonicare Toothbrushes & AirFloss | 24 months |
| Light Therapy / Wake-Up Lights | 24 months |
| Toothbrush & Shaving Replacement Heads | No Warranty |
| Personal Care Accessories | No Warranty |
Note: Philips Sonicare Power Up Toothbrushes and Philips One by Sonicare carry a 12-month warranty. Please check your user manual for details.
Mother and Child Care Products
| Product Category | Warranty Period |
|---|---|
| Electric Breast Pumps | 24 months |
| Manual Breast Pumps | No Warranty |
| Bottles & Bottle Accessories | No Warranty |
| Baby Monitors | 24 months |
| Electric Sterilizers & Bottle Warmers | 24 months |
| Pacifiers & Teethers | No Warranty |
| Bags & Gift Sets | No Warranty |
Warranty Inclusions
Under this warranty, Philips will cover the following:
- Free repair or replacement of defective parts due to material or workmanship defects.
- Replacement of faulty electrical components within the warranty period.
- Authorized service at Philips service centers in Pakistan.
- The product must be used under normal operating conditions as per the user manual.
Warranty Exclusions
The Philips warranty does not cover the following:
- Physical damage: Accidental drops, impact damage, or external force.
- Improper usage: Damage due to incorrect handling, voltage fluctuations, or failure to follow instructions.
- Unauthorized repairs: Repairs carried out by unauthorized service centers or technicians.
- Wear and Tear: Regular wear and tear, including battery degradation over time.
- Consumables and Accessories: Parts such as batteries, adapters, carry cases, remote controls, brushes, or cables.
- Water Damage: Any damage caused by exposure to liquid, moisture, or extreme temperatures.
- Modification or Tampering: Products that have been disassembled, modified, or repaired using unauthorized parts.
How to Claim Warranty
At Shopping Jin, we make the warranty claim process smooth and hassle-free for our customers. If you encounter an issue with your Philips product:
- Contact Our Customer Support – Reach out to our support team with details about the issue and proof of purchase.
- Issue Examination – Our team will thoroughly assess the problem and determine if it falls under warranty coverage.
- Forwarding to Official Claim Center – Based on our evaluation, we will forward your application to the official Philips warranty claim center on your behalf to speed up the process.
- Service Confirmation – Philips’ authorized service center will process the claim, repair or replace the product, and update you on the status.
For further assistance, feel free to contact our customer support team. We are committed to ensuring a smooth experience for all our valued customers.
WhatsApp: +923110412804
Email: help@shoppingjin.pk
Address: 2nd Floor, Saleem Arcade, Abid Market, Temple Rd, Lahore
Experience Quality Service with Philips Warranty in Pakistan!
