Sencor Warranty Claims Made Easy – Quick Replacement Process at Shopping Jin

At Shopping Jin, we value your trust in Sencor products and are committed to providing you with a seamless warranty experience. Sencor home appliances are manufactured following international quality standards to ensure customer satisfaction. Below, you will find the details of our warranty policy and the conditions under which you can claim a replacement.

Sencor Warranty Coverage

  • Sencor offers a 1-year replacement warranty on eligible products.
  • Customers are entitled to a one-time replacement during the warranty period.

Eligibility Criteria

  • The product must be used for common domestic purposes only.
  • Customers must provide complete and undamaged products along with all original accessories.
  • Warranty claims must be supported with valid proof of purchase (customer invoice and warranty card).
  • Warranty replacements are processed through our Authorized Service Centre.

Exclusions from Warranty

The warranty will be considered void under the following conditions:

  • Products with defects that were already present at the time of sale.
  • Damage due to normal wear and tear over time.
  • Damage resulting from incorrect installation, improper usage, or failure to follow the instruction manual.
  • Damage caused by poor maintenance, dirt accumulation, or negligence.
  • Any damage caused by natural disasters (fire, floods, earthquakes, etc.) or accidental mishaps.
  • Malfunctions due to external interference, such as poor signal quality or electromagnetic field issues.
  • Mechanical damage, including broken buttons, drops, or impact-related issues.
  • Usage of incompatible accessories, such as incorrect batteries, power supplies, or other expendables.
  • Repairs, modifications, or unauthorized actions performed by an unapproved technician.
  • Mismatch or discrepancies in the serial number or warranty documentation.
  • Warranty claims where the product or purchase details cannot be verified.

How to Claim Your Warranty?

If you meet the eligibility criteria and need to claim a replacement under warranty, follow these steps:

  1. Contact Our Customer Support
    • Reach out to Shopping Jin’s customer support team with your product details.
    • Provide your invoice and warranty card for verification.
  2. Issue Examination
    • Our team will examine the issue properly and assess the claim.
    • Based on the issue, we will forward your application to the authorized Sencor service center on your behalf to speed up the process.
  3. Replacement Process
    • Once approved, the product will be replaced as per the policy.

Important Notes

  • The warranty is strictly applicable to Sencor products purchased through Shopping Jin.
  • Shopping Jin reserves the right to reject claims that do not meet the warranty terms.
  • The warranty does not cover commercial usage or industrial applications.
  • By purchasing and using a Sencor product, you agree to comply with the warranty terms and conditions outlined above.

For further assistance, feel free to contact Shopping Jin Customer Support or visit the nearest Sencor Authorized Service Centre.

WhatsApp: +923110412804
Email: help@shoppingjin.pk
Address: 2nd Floor, Saleem Arcade, Abid Market, Temple Rd, Lahore