Tefal Warranty Policy – Coverage, Claims & Support at Shopping Jin

At Shopping Jin, we prioritize customer satisfaction by offering reliable after-sales support for all products. Tefal, a globally recognized brand, stands by the quality and durability of its products. To ensure peace of mind, Tefal provides a comprehensive warranty policy that covers a wide range of products. Below are the key details of the warranty coverage and support options available for Tefal products.

Warranty Duration

Tefal products come with a 2-year warranty for domestic and private use. If a product is used for commercial purposes, the warranty coverage is limited to 1 year.

Inclusions

The warranty covers:

  • Manufacturing defects in materials and workmanship
  • Electrical or mechanical failures under normal usage
  • Performance issues not caused by improper handling

Exclusions

The warranty does not cover:

  • Damage caused by misuse, neglect, or accidents
  • Normal wear and tear
  • Repairs performed by unauthorized personnel
  • Consumable parts such as batteries, filters, or accessories

Warranty Coverage

The warranty applies to all Tefal product categories, including:

  • Small Domestic Electrical Appliances
  • Cookware, Bakeware, and Pressure Cookers
  • Accessories, Spare Parts, Kitchen Utensils, and Food Conservation Boxes

This warranty covers manufacturing defects and faults under normal usage conditions. However, it does not apply to damages caused by misuse, accidents, improper maintenance, or unauthorized repairs.

How to Claim Warranty?

If you encounter any issues with your Tefal product, follow these steps to initiate a warranty claim:

  1. Contact Shopping Jin Support: Reach out to our customer support team with details of the issue.
  2. Application Review: Our staff will thoroughly review your request and verify the warranty eligibility.
  3. Forwarding to Manufacturer: Once verified, we will handle the process on your behalf and forward the product to the official manufacturer to speed up the repair or replacement process.
  4. Resolution: We will keep you updated on the progress and ensure a smooth and hassle-free resolution.

15-Year Fair Repair Commitment

Tefal is committed to sustainable and long-lasting products. Even after the warranty period ends, you can purchase replacement parts like lids, handles, or accessories from authorized stores. This initiative extends the life of your product while promoting eco-friendly consumption.

Need Assistance?

If you need further information regarding your Tefal product warranty, feel free to contact our support team at Shopping Jin. We are here to help you with all your after-sales queries.

WhatsApp: +923110412804
Email: help@shoppingjin.pk
Address: 2nd Floor, Saleem Arcade, Abid Market, Temple Rd, Lahore